1 reviews | Active since Oct 2015
NO CUSTOMER SERVICE
Dear Standard Bank,<br> <br> <br> An open letter from a concerned customer to Standard Bank<br> <br> As a small business owner customer of years for approximately 4 years I am disgusted<br> at the relentless rigmarole I have been faced with since the inception of opening my account.<br> <br> You claim to support small business, yet you have made it all but impossible for me to function as an<br> entrepreneur. Let me just tell you that I am an experienced customer service training and development manager and a digital marketing specialist, so your feeble social media<br> attempts mean absolutely nothing to me and by the way your Facebook Page looks, your other unhappy customers agree. But let's start at the beginning, I sincerely hope you learn<br> something from this email and do something to in fact improve your customer service.<br> <br> I cannot access my funds and my account is now in arrears because of your stuff ups, I have sent an email to all the email address I have for Standard Bank. This is the last straw for me, if everything is not resolved I will make my complaint viral on every social platform. You exploit entrepreneurs<br>
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Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
