mA
mohammed A
1 reviews | Active since Mar 2011
18 Nov 2019, 18:59
No customer loyalty
Iv emailed for my account to be upgraded no action was taken or advise on my upgrade.
Yet instead other banks offer me better accounts based on financials
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
19 Nov 2019, 05:13Hello Mohammed
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
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Standard Bank's reply19 Nov 2019, 05:13
Official
Hello Mohammed
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
**********
********** (fax)
***********
***********
Standard Bank's replyOfficial
27 Nov 2019, 09:13Dear mohammed
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply27 Nov 2019, 09:13
Official
Dear mohammed
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***