MK
Muzi K

1 reviews | Active since Nov 2017

10 Jun 2023, 11:03

No customer impact

A credit profile was done on me without my authorization. I want you to fix it.

Please assist with this matter, I have been in contact with Henry Motepe, and the branch Manager from Montclair and No one gives me feedback to date. I HAVE TO KEEP ON CALLING OR FOLLOW UP MYSELF ON AN ERROR YOUR ORGANIZATION MADE

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jun 2023, 11:17
Official
Hi Muzi

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 ***
Standard Bank
Standard Bank's reply10 Jun 2023, 15:20
Official
Hi Muzi

Thank you for the details. Our team will get back to you.

 Kind Regards
 Standard Bank Hello Peter Team
 ***