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celeste F
1 reviews | Active since Oct 2015
07 Mar 2022, 12:21
NO CUSTOMER CARE
I asked the "home loan/ Bond" department more than 3 Weeks ago for a statement of my bond and NOT A PEEP
no one there looks like they want to help. is it really that difficult to pull a statement for me??????
the service is really unacceptable
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Replies (1)
Standard Bank's replyOfficial
25 Mar 2022, 15:35Hello Celeste
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response was sent to you on the 17th March by our team confirming this matter has been addressed.
We sincerely apologize for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
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Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply25 Mar 2022, 15:35
Official
Hello Celeste
Thank you for allowing us the opportunity to look into your matter.
Thank you for allowing us the opportunity to look into your matter.
An email response was sent to you on the 17th March by our team confirming this matter has been addressed.
We sincerely apologize for the inconvenience caused.
Kind Regards
Standard Bank Help Centre
***
Kind Regards
Standard Bank Help Centre
***