SM
Sithandiwe M

1 reviews | Active since Jul 2021

18 Feb 2025, 15:46

No customer car at all

Can someone please give me some FB wrt ***** case - *** - no one responds to my emails at all . I called them yesterday and today - no answer - IF no one comes back to me I think it is time for me to move Banks .I sent an email last year with all my documents - for a car refinance no one bothered to come back to me email sent on the 02/11/2024 to *** .

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Replies (2)
Standard Bank
Standard Bank's reply18 Feb 2025, 16:08
Official
Dear Sithandiwe

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply20 Feb 2025, 11:47
Official
Dear Sithandiwe

Thank you for taking our call.

Our team has confirmed that our VAF team is awaiting your documents to continue with the application.

Hope all goes well , kindly reach out to us should you need further assistance.

Continue to have a great day further.

 Kindest regards
Standard Bank Hello Peter Team 
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