SC
Semedi C

1 reviews | Active since Aug 2020

13 Dec 2021, 13:48

No curtesy for pregnant women

The previous week I have complained about the horrible service that the Mall of Africa branch has given me while I’m highly pregnant. I was told it won’t happen again but unfortunately I received the very same inhuman treatment again from the very same branch. I even spoke to the security and the branch manager but they all did not assist with anything besides giving me bad attitude with regards to my concern. Worst part is that the security old guy was letting white people who are in the same condition as mine to go through without queuing. I can safely say that this branch is for white people and not all South Africans.

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2021, 15:18
Official
Dear Semedi C

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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