No Credit card increase help
<p>I've been with Standard bank for long now, this will be the first time that i actually really want help with from them.</p> <p>im going overseas and need to increase my credit card limit so that i can show available funds when i do my Visa.</p> <p>so i went into the bank and they put me on the phoned with the call centre.</p> <p>It took the call centre 20 min for someone to actually answer.</p> <p>then they asked me a few security questions, and asked me what increase i want to apply for.</p> <p>I asked them for a certain amount, they checked and said i dont quaify for it.</p> <p>I understand that part, but then I asked them ok so what do i qualify for?</p> <p>They cant even tell me what i can apply for!! So you thumbsuck an amount and dont even know IF you can apply for it and you can only apply for an increase again in 6 months!</p> <p> WHY DO I GET SMSES SAYING I CAN GET A LIMIT INCREASE ON MY CREDIT CARD BUT NO ONE CAN ACTUALLY SAY WHAT AMOUNT, so now i say R10000 (cause I dont know what i can get) and they turn it down cause its too high.</p> <p>NOW I HAVE TO WAIT 6 MONTHS JUST SO I CAN GUESS AGAIN WHAT I CAN APPLY FOR!!</p> <p>a Bank should be able to tell you what increase you can get and then give it to you!!</p> <p> </p> <p>**** bank! I wanted to open a 32day deposit account because im getting money in that i dont want to use, butt ill rather take my money to a different bank and close my account with Standard bank!!</p>
Good day Elizanne Macdougall
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Elizanne Macdougall
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
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Good day Elizanne Macdougall
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Elizanne Macdougall
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter was allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Elizanne Macdougall
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Dear Elizanne Macdougall
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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