iK
ikhsaan K

1 reviews | Active since Jan 2013

29 Jun 2015, 18:12

no courtesy

I got a cheque account with standard bank and the overdraft has been cancelled. I am currently paying them off every month however this month was a little tight on money. Standard bank hands me over to legal department after making an arrangment last week to pay on wednesday. Legal department ****en phones me at 7 in the monrning *** dnt you people have a life. I get treated like a ********. Stop treating your clients like trash. Stop phoning people early in the morning. What you are doing is *********. I will pay your ****en money. I am ****ed off with standard bank. Absa doesnt treat their clients like you do. When my overdraft is paid off i am closing my account for good with you people. In future have courtesy and stop phoning people so early in yhe morning.

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Replies (1)
Standard Bank
Standard Bank's reply30 Jun 2015, 10:24
Official
Hello ikhsaan,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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