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ysyffert Y

1 reviews | Active since May 2017

16 May 2017, 19:36

No control of personal Credit Card

<p>I’m extremely upset that Standard bank allowed a merchant to do a transaction on my credit card without my permission or knowledge. I did deal with this merchant last year and was not planning to renew my subscription but they went ahead. The amount of R1736.67 was deducted from my card after I instructed the ***** department to stop the payment yet you failed me. I this is my savings money you. I want you to return my money or I will lay a complaint with the ombuts man. This is really scary that you money is not safe in your bank.</p>

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Replies (1)
Standard Bank
Standard Bank's reply18 May 2017, 08:37
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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