MB
Madelene B
1 reviews | Active since Sept 2009
18 Aug 2015, 07:44
NO CONSIDERATION
On Thursday 13 August I app**** for a revolving credit loan via an online application. I was contacted by Victor. My loan was approved. Today is Tuesday the 18th of August. I have yet to receive any communication with regards to my loan. The funds are still not available to me. I have phoned the call center twice. Both times \an email will be sent to the responsible person to get back to you."I am still waiting form someone to get back to me. I chose to approach my bank instead of digging into my Old Mutual savings funds. I app**** for this loan because I need it"
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Standard Bank's replyOfficial
20 Aug 2015, 12:53Hello Maddy,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply20 Aug 2015, 12:53
Official
Hello Maddy,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,