No Consent equal Financial ****!!!

Item: Standard Bank
Rating: 1
Author: Ronald P

I'm so disappointed in this bank I'm considering moving to another bank...

On 28 december 2019 i received an SMS from the bank that you sent my bank statement to RCS as per request IDX Ref ***7... Also that i should call your querries line *** if i did not give consent... Jeewis after being on the line for half an hour trying to block the request and advise that "I DO NOT GIVE CONSENT" my airtime was exhausted and the call was cut...

Now as a result of standard bank supplying RCS with my bank statement WITHOUT MY CONSENT some ********* who was already in possession of a **** ID (my ID number with *********'s picture), employment and other personal details, ALMOST successfully opened a Game account through RCS.

How can i trust a bank that supply my details to be used **********ly to harm me financially????

I suspect this syndicate have members in both standard bank, RSC and home affairs...

Disappointed is an understatement... I'm DISGUSTED...

Let me start looking for another bank that have my best interest at heart!

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

07 Jan 2020, 06:45

Hello Ronald,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***

Standard Bank's reply07 Jan 2020, 06:45

Official

Standard Bank's replyOfficial

13 Jan 2020, 15:04

Hello Ronald

Our Executive complaints team has given you feedback on the matter.

Kind regards

Complaint Resolution Centre

Standard Bank's reply13 Jan 2020, 15:04

Official

Hello Ronald

Our Executive complaints team has given you feedback on the matter.

Kind regards

Complaint Resolution Centre