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christiaan.malan christiaan.malan

1 reviews | Active since Jun 2015

02 Dec 2016, 18:24

No confirmation that bank account is closed and still get adverts sms to me.

<p>After being promised by Tygervalley branch manager that it will be closed today (02/12/2016), i still did not get my confirmation email that it is closed. PLEASE CLOSE MY ACCOUNT?!?!?!?!?!?!? Jeez man how hard is it? You guys want to keep it open so that I must pay and then you can get every cent out of me. Why do I get sms advertising as if I am still a client. </p> <p> </p> <p>I won't let you give me a bad credit score because you guys can't do your damn jobs. If i don't get confirmation or get contacted by Close of business Monday then I will go to the onbudsman. Last chance Standard Bank ... Last chance. Ball is in your court. Fed up is an understatement. Do something useful in your life for once and close my account or onbudsman. Your choice</p>

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Replies (1)
Standard Bank
Standard Bank's reply05 Dec 2016, 10:55
Official

Good day Christiaan

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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