LN
Lethabo N

1 reviews | Active since Apr 2020

16 Mar 2023, 15:35

NO COMPLAINTS, I JUST NEED A PAID UP LETTER FOR A PAID UP LOAN.(URGENTLY)

I just need a paid up letter a loan that I had with Standard bank. I have been to the bank, I called and it has been more than 48hrs. I need the letter for an important personal development and it is currently on hold because of this small letter.

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Replies (4)
Standard Bank
Standard Bank's reply16 Mar 2023, 15:53
Official
Dear Lethabo 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply17 Mar 2023, 12:43
Official
Dear Lethabo

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. 

If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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LN
Lethabo N's update17 Mar 2023, 13:47
Reviewer Update
Thank you the quick help. The service was great.


Standard Bank
Standard Bank's reply17 Mar 2023, 14:34
Official
Dear Lethabo  

Thank you for taking the time to rate us positively and give us such excellent feedback. 

We truly appreciate it. Have a lovely day further! 

Kindest regards
Standard Bank Social Media Team 
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