NO compassion

I am disappointed with the lack of understand & service from my bank. I want to express the level of frustration & desperation that I am going through.<br> Firstly I want to say that I am aware do not have a good credit record & I am trying to make means of making sure that I pay back all that is due. I However that is impossible, as the Bank has done a set-off on my account. On the 22 April R4327.95 a (portion of my SALARY) was debited from my account to settle an outstanding loan. When I enquired with the relevant department, I was told to make arrangements with the attorneys that are settling the loan in order to be assisted with.<br> The arrangement was done, proof & communication between the 3 parties was received, as per requested to support my request to get the balance credited back into my account. Today 28 April I get feedback advising that there will be no balance credited. Therefore what I conclude is that Specialised Collections department does not care & have no compassion of how I will make ends meet. How I will even make it work. How I will pay & meet my other payment agreements. How I will support & provide for my 3 month old daughter.<br> The lack of compassion is app