1 reviews | Active since Aug 2013
No Communication to Customers
<p>This morning I find that I cannot log on to Internet Banking - Both Online and Mobile App. Hence I need to travel to buy Prepaid Electrisity now. Where as Online Banking is so much easier.</p> <p> </p> <p>No SMS or E-mail was sent to me, advising that Standard Bank will be doing maintenance on their Systems. Very Unprofessional indeed.</p> <p> </p> <p>Keeping your customres is all about proper communication!</p> <p> </p>
Dear Adam
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Adam
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Adam
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Adam
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***