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Takalani T
1 reviews | Active since May 2015
18 Apr 2019, 12:18
No Communication provided from standard bank regarding product application
Standard bank service is bad very bad I app**** for a product last week. Sent all necessary documents and still no feedback
I completed a telephonic application with a consultant on Tuesday. sent all supporting docs. Till today. no feedback regarding the application. It would be great to get a feedback from such a standard bank. It is always great to hear feedback
Please cancel the products app**** for. I have no idea what the heck i was thinking approaching a standard bank. No wonder you are a useless standard bank.
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Replies (2)
Standard Bank's replyOfficial
21 Apr 2019, 22:19 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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Standard Bank's reply21 Apr 2019, 22:19
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
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*** (fax)
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*** (fax)
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Standard Bank's replyOfficial
02 May 2019, 09:58Dear Takalani
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply02 May 2019, 09:58
Official
Dear Takalani
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***