1 reviews | Active since Jul 2011

15 Dec 2015, 11:23

No Communication No Willingness

I have been trying to get someone from Standard Bank including my Prestige Banker to contact me and I continually receive no feedback. <br> <br> I need a list of deposits made into my account from 01/2012 to 12/2014 and i am told this is impossible as i can only receive a full statement at a cost of R50 per page. All i need are the deposits made above a certain value and I am told i will need to pay thousands of rands because Standard Bank cant just email me the deposits. This is the feedback from the branch I went into but I cannot get anyone to contact me with any more information or solutions.<br> <br> This is absolutely ridiculous and shows a complete lack of willingness. Why do you even profess to have a Prestige Banking division ad how is this in any way Moving Anything or Anyone Forward!

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Replies (1)
Standard Bank
Standard Bank's reply17 Dec 2015, 09:45
Official
Hello garethle,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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