mS
megababe S

1 reviews | Active since Feb 2017

25 Feb 2023, 07:47

No Communication. No Statement.

I have a Home Loan with Standard Bank. On repeated occasions I have asked them to send me the HL Statement. Each time there is an interest rate hike, I receive no communication about the new instalment. I am now tired of asking for the same thing over and over. Even now I need a statement and I am tired of calling them each time.

0
Replies (1)
Standard Bank
Standard Bank's reply25 Feb 2023, 09:13
Official
Good day Sizakele
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 
 Please be on the look out for a call from our team. 
 Kindest regards, 

Standard Bank Hello Peter Team ***