SR
Shaman R

1 reviews | Active since Feb 2017

12 Jul 2024, 08:15

No Communication from Standard Bank

To my dismay I had my credit card canceled with a credit balance, the reason it was not ficad. I had no attempt or communication from standard bank requesting the card to be ficad. I have not even had any communication from standard bank to refund the money due to me.

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Replies (1)
Standard Bank
Standard Bank's reply12 Jul 2024, 09:09
Official
Good day Shaman

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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