JH
Jada H
1 reviews | Active since Nov 2023
19 Feb 2025, 13:24
No communication
It’s really sad that we as clients have to resort to Hello Peter to get a response from consultants or investigators. My account has been Blocked since January and I have heard nothing from consultants/investigators as yet. The customer service team has been polite, but they haven’t been able to offer any real solutions. Every time I am told that they can not do anything useless the investigators contacts me and that takes about a week before they do.
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Replies (1)
Standard Bank's replyOfficial
19 Feb 2025, 13:45Dear Jada,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Feb 2025, 13:45
Official
Dear Jada,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***