No communication but handed over.

Item: Standard Bank
Rating: 1
Author: Robin R

After years of thinking that my credit card was paid up i recieved the news that i have been handed over to laywers for an outstanding amount i knew nothing about. For the past 2 years my credit card has been building up interest from R0 to just over R3000 which is now due. Needless to say i will be moving my account.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

29 Jul 2020, 16:06

Hello Robin

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Jul 2020, 16:06

Official

Hello Robin

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Robin R's updateReviewer Update

06 Aug 2020, 13:11

With in a week after posting, Standard bank has sorted out the issue and have cleared my name. Which i am very greatful for.

Robin R's update06 Aug 2020, 13:11

Reviewer Update

With in a week after posting, Standard bank has sorted out the issue and have cleared my name. Which i am very greatful for.

Standard Bank's replyOfficial

06 Aug 2020, 14:28

Dear Robin

Please note this matter has been resolved.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply06 Aug 2020, 14:28

Official

Dear Robin

Please note this matter has been resolved.

Kind regards
Complaint Resolution Centre
**********
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