HV
Henk V
1 reviews | Active since Aug 2015
17 Aug 2015, 08:05
no communication between bank and call center
Even after updating my FICA at the branch twice. first time in December 2014 and confirming with the call center that my account is up to date it has now been blocked three times. I keep getting sms's and the bank keeps telling me to ignore them and then my account gets blocked again. utter nonsense. this started in December 2014 and is still ongoing
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Standard Bank's replyOfficial
19 Aug 2015, 16:46Hello HM Vergeer,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply19 Aug 2015, 16:46
Official
Hello HM Vergeer,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***