No communication and bad attitude

<p>good day all</p> <p>i have spoken to a guy by the name of Ntando who was not helpful at all and had a terrible attitude. His only aim was to repossess the vehichle and get it auctioned. I did not receive communication from Standard Bank by email that this account was in arrears and if so they could have negotiated with me to pay an increased instalment however Standard Bank was liasing with Debt busters and vice versa. I was kept out of the communications but when the vehicle was requested to be repossessed that when the both parties decided to let me know and by that time it was too late. I offered to pay the arrears and continue with the balance of the instalments but still this guy refused, he never gave another option or didnt even try to assist me. Currently i asked him to let me know when the vehicle is being auctioned but he never rep****. Communication from the consultants at standard bank is disgusting.</p>