KP
Kobus P

1 reviews | Active since Dec 2010

20 Jul 2020, 13:01

NO COMMUNICATION

I have been experiencing issues to make a payment trough my internet banking (EFT). I have since sens an email...with no response...I tried to call as well, *** and hold almost 10 min before I terminated the call. Whats going on with businesses? Some close due to COVID19, people losing their jobs, however the one who are still operating do so with no sense of client service...

0
Replies (2)
Standard Bank
Standard Bank's reply20 Jul 2020, 13:59
Official
Dear Kobus
 Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
**********
********** (fax)
*********** 
Standard Bank
Standard Bank's reply28 Jul 2020, 09:28
Official
Good day Kobus

As per the telephonic conversation, this matter is closed.

Kind regards

Complaint Resolution Centre
**********
********** (fax)
***********