TO
Terry O
1 reviews | Active since Feb 2013
07 Aug 2020, 14:36
No communication
I have not received tax certificates for my Puresave and Marketlink accounts.Account AM O'Connor . Have emailed their Customer Resolution twice but not even received a courtesy reply. Their tax certificate screen on online banking still not working.
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Standard Bank's replyOfficial
07 Aug 2020, 15:18Dear Terry
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply07 Aug 2020, 15:18
Official
Dear Terry
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
**********
***********