No Comminication from Standard Bank South Africa

To whom it may concern, or allow me to be more specific. I would say the Covid Epidemic were and still are a terrible disaster, however with Corporate Companies allowing their staff to work remotely especially in South Africa is their worse mistake. The productivity is almost Non Existing. I have been a client with Standard Bank since1990 and eventually became a Prestige Account Holder with all its benefits. It became impossible to actually do further business with Standard Bank South Africa and I end closing all my accounts and went over to Nedbank. Standard Bank do freely issue loans and especially Term Loans it is one of the most quickest way of getting your hands in need to extra cash, trust me very easy.The problem with Term Loans are don't get into arrears or don't try and get a payment holiday, now that is your biggest mistake ever, for I am sure Standard Bank actually wants you to get into arrears in order for them to hand you over to " Macrobert Attorneys and Blakes Attorneys " trust me these call centres staff phone and send SMS Non-Stop, I actually wish that Standard Bank can send their staff for training at these two Companies in order to teach their own staff how to respond by calling their clients or to at least respond to mail and applications for payment holidays. This is what is currently happening to me, I have during last year not made use of applying for any payment holidays, I made sure my Terms Loans are kept up to date at all times. I now am in a terrible difficult financial position due to personal reasons unforeseen to us as a family. I then in the beginning of April 2021 apply and send all documents thru for a payment holiday. I was notified by SMS from *** to send my application thru to this person, also i had to send thru my documents and application to *** I was fortunate enough for Mr Thoriso Mmekwa from Standard Bank to inform me he is no longer at Terms Loans and i should contact them, which i have done and send approx 9 - 13 mails thru, however NO RESPONSE from Standard Bank South Africa, Today recieve the first notification and comminication again from Standard Bank stating my accounts have been handed over to Blakes Attorneys. My advise to anybody that would like to considder approaching Standard Bank to open an account or try to get a loan from them, rather make use of the other Banks in South Africa for at least there are comminication available from all the other Bank except Standard Bank South Africa. Regards Danie Nell