No Clue Consultants

I app**** for a credit card via the clear score app and sent all docs as required by the app. The consultant from standard bank phoned, all off a sudden now they need more documents, etc. Eventually the card was approved but with a way less limit than was pre-approved. Today i get another call from the call center, now i have to re-submit even more documents ? What is going on at standard bank ? I rather decided to cancel this whole application, if the account starts out like that, i cant even imagine what will happen going forward.