No clear info given

I am not happy with standard bank, I was assisted in opening an account by the people who usually stand outside at the malls. I specifically asked for a savings account and to my surprise the guy had opened a cheque account. I went to go collect my card a few weeks later, I later got a call from someone asking me when am I gonna activate the account, I then told her the date, on that date I transfer R200 in to the account, when I tried to make a purchase later on that day it didnt declined, it took me 3 phone calls in 2 days to get the matter resolved. appearently there was a block on the account that was supposed to be removed after I activated the account #WIN