MR
Matthew R

1 reviews | Active since Dec 2015

08 Dec 2015, 10:56

No Change - Card Not Linked to Internet Banking!

It has been a month now since my new Titanium credit card has been delivered and it still has not been linked to my Internet Banking profile. After going into branches numerous times, FICAing myself multiple times because no one processes updates when you provide them, and providing reference numbers for my case, I still cannot view my card or effect payments onto my credit card through the Internet Banking platform or the Mobile App.<br> <br> Last week, I visited Standard Bank and logged another query under reference REQ***. Still no feedback. I am completely disgusted - it is not rocket science to link a card to internet banking! And it certainly shouldn't be this complicated to get a response or feedback. I am seriously considering changing my bank. The issue may be minor but this is literally the straw that might just break the camel's back. Come on Standard Bank - this is really not on!

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