RR
Randall R
1 reviews | Active since Oct 2015
28 Oct 2015, 11:52
No centralised mailbox - credit card applications
26/10/2015<br> I app**** online for a credit card with Standard Bank. Their website confirmed I'll be contacted within 5 business hours. I received a phone call but was unable to answer.<br> 27/10/2015<br> No phone calls received.<br> 28/10/2015<br> I received the following SMS: \Standard Bank: We are trying to contact you about your online application. To talk to a consultant now
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Standard Bank's replyOfficial
29 Oct 2015, 08:53Hello Why??,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Oct 2015, 08:53
Official
Hello Why??,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***