No Care in the World

I sent this complaint on the 16th. <br> <br> \I opened an account with Standard Bank at the end of last year. Worst decision of my life. I have been to the Fourways branch 3 times due to employees being unable to do their job. I have to once again return soon because they have not properly loaded my details on the system AGAIN.<br> <br> To put a cherry on top I bought airtime yesterday twice R12 and R60 and the app automatically chooses Cell C whereas it is supposed to be for Vodacom (the numbers are correct). With Capitec my money is usually automatically returned. I want my money back and I am going to close my account with Standard Bank. I'm receiving pathetic service and there's no words to discribe how sick I am of this bank."<br> <br> Zeenath sent an email to me misunderstanding the situation and with no concern about losing a customer. It is easy to see that my report was probably not even read. Please refund my money so I never have to deal with Standard Bank again! It's obvious that you have too many clients to care about the 1 or 2 unhappy ones."""