1 reviews | Active since May 2012
No care for clients
My account was frozen after not updating fica in time - with no sympathy and no notification that is was frozen. At the same time, my business bank card chip hasnt been working and i got a new card which got issued which i could then five my wife. This also declined. I then managed to transfer money to my wife a standard bank card holder who was then told we have to wait 24 hours for transactions over R500 In essence i have 3 accounts and none can be used No help im leaving the bank
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
Feedback has been sent to you on the 23 May 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
Feedback has been sent to you on the 23 May 2018.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
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