no care

I have never ever experienced such pathetic service in my life . On the 15th of September 2023, Standard Bank approved a transaction from my account that is for something in the USA.

My money is clearly not safe , and this must be something that is happening within the company. Somebody internaly is busy with our money and account numbers.

I am on chronic medication and I can not not buy my medication due to aurization that Standard bank has been giving .

My health is being compromised by this bank that is callin me and telling me thAT THERE IS NOTHING THAT THEY CAN DO...........EVEN WHEN IT COMES TO MY HEALTH .

I am taking this matter to the media, how dare you tell me that there is nothing you can do ? all agents telling me the same thing.

Good day Victor

I trust that you are well.

I can confirm that Emma from our team has been in contact with you and will be assisting you further.

Kind regards

Dawud

Abdin

With reading my email can you pick up that I am well when I have clearly stated that I am being inconevienced with buying my chronic medication ? Confirming that Emma contacted me , does that mean that I have been able to buy my medication ? Medication that I was supposed to be buying from Friday already ? Telling me that Emma contacted me does not mean with what she has resolved ANYTHING.

DO YOU EVEN UNDERSTAND HOW FRUSTRATED I AM AND WHAT THIS IS DOING TO MY HEALTH ? DO YOU ?