IL
Ishti L
1 reviews | Active since Jul 2021
20 Jun 2025, 07:51
No card till date
This bank is starting to annoy me , I visited the laudium branch for assistance they helped me nicely and I was asked to apply for my gold card as I'm being charged for it, however I called in to order they said it be delivered to the laudium branch.....no sms received so I visited the branch only to find out they have not received it the lady called them and canceled it and re-ordered the card again no sms.....couple of months until date no card received,I ordered via the app and yesterday the courier company called me saying they have not received the card from the bank,I'm totally frustrated with standard bank as a long term client i will be switching my account as I can't deal with a useless bank
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Jun 2025, 08:03Good day Ishti,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Jun 2025, 08:03
Official
Good day Ishti,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
IL
Ishti L's updateReviewer Update
23 Jun 2025, 10:39What a useless bank with a useless courier company that can't even stick to time management so what I'm doing is going to cancel my card and close down my account with this bank. Please don't waste your time to call me I'm not interested in chatting to anyone from STANDARD BANK
IL
Ishti L's update23 Jun 2025, 10:39
Reviewer Update
What a useless bank with a useless courier company that can't even stick to time management so what I'm doing is going to cancel my card and close down my account with this bank. Please don't waste your time to call me I'm not interested in chatting to anyone from STANDARD BANK
Standard Bank's replyOfficial
23 Jun 2025, 10:55We understand how important this matter is to you and want to assure you that it is being treated as a priority. Our team is dedicated to resolving it promptly and will provide you with feedback as soon as possible. We truly appreciate your patience during this time.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Jun 2025, 10:55
Official
We understand how important this matter is to you and want to assure you that it is being treated as a priority. Our team is dedicated to resolving it promptly and will provide you with feedback as soon as possible. We truly appreciate your patience during this time.
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***