BN
Bianca N

1 reviews | Active since Oct 2013

15 Oct 2015, 09:21

No Card Limit

Ever Since I opened my Standard Bank account I have been experiencing problems this is actually my 2nd complaint on Hellopeter about Standard Bank!!!!<br> I received my new card and went to the Woodmead branch to activate it which was done, when I went to the ATM to withdraw money I couldn't because the message stated I have exceeded my monthly withdraw limit. When i called the Call Centre I was told my card limit is still set on 0 and have to go into the branch to change my limit. What frustrates me is why didnt they tell me when I went to activate my card that the card limit is on 0!!! now I have to make another trip to the bank and take more time off work!!!<br> <br> Once again very unhappy new customer

0
Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2015, 14:36
Official
Hello BiancaN30,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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