NO CARD FOR CHEQUE ACCOUNT!!!

<p>On the 1st July I went to Rivonia branch for a credit card application which was declined , but this is not the issue. I ended up opening a cheque account with the bank. I was informed that within 5 days I will receive my cheque card .On the 15th July I received an sms confirming that my debit orders have been switched . I immediately contact the branch because I still don’t have my card and wanted to get clarity on the debit order switching . I was assisted by Mpho at the Rivonia branch to open the account and she managed to call me back to explain about the card issue. Mpho assured me that she will follow up with Card division and will notify me as soon as the card arrives. I also spoke to Dudley the Branch Manager explaining to him my gripe. Now this is what I want . I want the card courier to me at my work I will NOT go and fetch the card . I cannot believe the poor and slow service I am getting from Std bank . What could be so difficult to print an embossed card with my name on it . I will not go and collect the temporary card either . How do you make a new client wait a whole month for a card , As mentioned I demand for my card to be delivered . The only call I want from you is to obtain my work address where the card can be delivered to and an apology from the manager of Card division and Rivonia branch explaining to me what the holdup was from the 1st July - 01 August 2016 that I do not have my card. I cannot even pay monies in the account because now I don’t even know what the status of the card is . I am very angry and cannot express in words what this whole experience feels like . I have always regarded Std bank as a top bank with high customer services level agreements . This is the worst experience ever . You are not moving me forward in any way shape or form!!!! I am waiting for my card to be courier that is the best you can do .</p>