ZU
Zandry U

1 reviews | Active since Nov 2023

27 Nov 2023, 09:41

No card delivery within 7working days - going for 2 to 3weeks.

Not happy- App**** on the Standard Bank app for a new MOMO account, I was called and told the card will be delivered to the KNYSNA branch within 7 working days, its since the 14th of November 2023. Its going for 14 working days now with still no card, yet the account is active and I am receiving a statement already.

0
Replies (1)
Standard Bank
Standard Bank's reply27 Nov 2023, 10:01
Official
Dear Zandry

 This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands.

 Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***