KN
Kaven N
1 reviews | Active since May 2018
21 Feb 2021, 08:34
NO CARD AND NO CALL
My wife opened up a Savings account on their app and an email.was sent to inform her account is open and they sent an account number and informed that she will get a call.to collect her card at one of their branches. To date nothing no call., and no email.WE do not even know if the account is opened or another case of information being compromised as I had also attempted to.open an account and my info was sent without the ACCOJNT being opened Terrible customer service.
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Standard Bank's replyOfficial
21 Feb 2021, 18:00Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply21 Feb 2021, 18:00
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***