No Call Centre Agents

<p>Today I tried calling the card division 3 times. Each time hangning up after between 10 and 20 minutes of holding without ever speaking to one single human being. I then tried the "Private Banking" number. I believe this number also just directs one into this black hole that should be a contact centre. Then I tried "Prestige Banking". EXACT SAME THING. I still haven't spoken to anyone. Is this really how Standard bank treats their clients? Not to mention private banking and prestige clients? I eventually sent an email. Let's see what happens. And all of this is to speak to them about another complaint that I have.</p>