1 reviews | Active since Mar 2014

13 May 2025, 13:53

No Call Back

I called the customer care to get help with my home loan & they told me the website to go to, now I have requested a call back 4 times already & nothing. They quick to take money, but when you need help, they ignore you.

0
Replies (4)
Standard Bank
Standard Bank's reply13 May 2025, 14:18
Official
Good afternoon Warren 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 May 2025, 11:43
Official
Dear Warren 

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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's update14 May 2025, 11:49
Reviewer Update
All has been sorted.
Standard Bank
Standard Bank's reply14 May 2025, 14:22
Official
Hello Warren,

Thank you for getting back to us, we are so pleased you have been assisted. 

Should you require further assistance please reach out to us. 

Have a wonderful day further. 

Kindest regards
Standard Bank Hello Peter Team 
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