RO
Roxy O
1 reviews | Active since Oct 2020
01 Sept 2022, 05:47
No call back
I'm an existing customer with Standard bank Insurance. I emailed them on 25/8/22 requesting them for information if I added an additional product to my Insurance. No response.
I contacted them telephonically on the 30th and was promised that someone would call me back the same day. I am still waiting.
It would appear that they do not need my business.
Pathetic
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Replies (1)
Standard Bank's replyOfficial
01 Sept 2022, 07:39Good Morning Roxy
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Sept 2022, 07:39
Official
Good Morning Roxy
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***