1 reviews | Active since Dec 2012
NO CALL BACK
<p>I was sent an sms on the 25 June saying I could get an increase on my credit card, I responded with "LIMIT". I was never contacted! I called 7 times between the 25 June - 30 July and I was assured that someone would be in contact - the person I spoke to said they would send an email to the relevant person and they would be in contact with me within 48 hours. It is now the 4 August and I still haven't heard from anyone regarding my increase limit that i was offered by Standardbank - so tired of always chasing Standardbank to help me!</p>
Good day Jamie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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********** (fax)
**********Good day Jamie
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Jamie
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Jamie
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***