No branch nearby but cannot do anything without going to a branch

I live in a coastal town and the Standard Bank branch has closed. I have changed my email address on the website but cannot change the email address for my statements as I "need to go into the branch" - which does not exist - to do so. This, despite the fact that Standard Bank digs into my personal history for obscure questions that even I can sometimes not answer about myself when I call the helpline. They are so security conscious that my personal life is invaded, but it still does not help me solve the issue.

There are a number of online banks (eg Discovery and Bank Zero) who manage to change information without having to enter a branch, but Standard Bank, despite having closed so many of its branches seems unable to keep up with the times. Is there no solution to this problem except for me to drive miles?