nN
ntombana N

1 reviews | Active since Apr 2015

25 May 2017, 10:56

No bank statements available

<p>Standard bank festival mall outside machine has not had paper to print statements since they opened this morning. Pertunia who works there advises that they are still waiting for technical assistance to be able to print. How can a whole bank not be able to print a bank statement that you need urgently?</p> <p>Their customer service is so bad that they are not even willing to print my statement from their printers inside the bank so as to compensate for the inconvenience.</p> <p>This was the last straw I needed to move over to fnb.</p>

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Replies (1)
Standard Bank
Standard Bank's reply30 May 2017, 10:15
Official

Dear ntombana

Thank you for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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