1 reviews | Active since Feb 2015
No Bank Account in Time For My Salary
I opened a bank account online on 08/01/2018 - with Std Bank, due to my employer being with Std Bank aswell. I closed my FNB account. It took TWO WEEKS just to get the account activated, all the time ME phoning Std Bank to follow up on the progress. I then had to take my FICA documents in to the branch to unblock the account, which I did, and proceeded to collect my bank card the following day, all the time believing all was fine with my new bank account. My HR lady phoned me today to advise that she could not load my salary due to the account still being blocked due to FICA. It is the 25/01/2018 - this account was opened on the 08/01/2018. I have had to make other arrangements for my salary this month, and I am very disgusted with Standard Bank. Due to the clerk not paying attention to doing her job in full, I have been caused a huge inconvenience.
Dear Samantha
Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Dear Samantha
Thank you for posting your comments.
We are looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Samantha
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Samantha
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
