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judy S

1 reviews | Active since Aug 2015

04 Aug 2015, 12:58

no awnser since the 29'July

my vehicle was taken back by Standard bank and was sold the 16June'<br> no one phoned or email or sms to inform me about this <br> on the 29th of July the deposited an amount of R2885.62 from my savings account to my vehicle and assets account with out my knowledge this money is was deposited for my daughters birthday on the same day <br> this is unacceptable,i went to the bank directly after receiving this sms of transfer <br> with no luck <br> and since then ive been trying to phone the Vat legal Dept number ***with no luck <br> ive spend over R300in cell phone charges and still no one answer's <br> <br> please help me I need to get that money back <br> and will araange for a payment plan on this vehicle <br> but feel they cant just take money as they please <br> <br> kindest regards <br>

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Replies (1)
Standard Bank
Standard Bank's reply07 Aug 2015, 08:24
Official
Hello JUDY'J,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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