LW
Lucinda W

1 reviews | Active since Oct 2010

05 Sept 2019, 11:36

NO ATM"S working in NEWTOWN JUNCTION MALL

For the last 3days the ATM's the Newtown branch is not working, we not able to deposit money, make withdrawals etc? Like seriously guys 1st u take away the branch now the ATM's is not working or are u planning on taking away the ATM's without notifying your clients cause clearly from where im standing that's how it looks? Theirs FNB atm's in the mall with no FNB branch in the mall, that's how FNB is taking care of their clients, so please step up. How am I suppose to pay my credit card

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Replies (1)
Standard Bank
Standard Bank's reply05 Sept 2019, 11:48
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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