DP
Deresh P

1 reviews | Active since Aug 2009

22 May 2015, 10:00

No assistant from the Bond department

I app**** for a further bond and there is a problem with the paper work at the lawyers that the bank appointed. The further bond amounts are different between the lawyers and the bank. After explaining the problem to the bond department why can they not call the lawyers and sort it out.? Why do they tell me to call the lawyers when there is nothing I can do?

0
Replies (1)
Standard Bank
Standard Bank's reply22 May 2015, 12:06
Official
Hello Deresh Par,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
***
*** (fax)
***