NM
Nomboni M
1 reviews | Active since Jan 2021
25 Oct 2022, 11:24
No assistance whatsoever
Been calling since the Morning , spoke to 5 different people all of them claiming to be transferring my call to the correct place of which it never reached. Eventually decided to drop the call 30 min later as I was not getting anywhere just stuck with listening to voice over . Is it all 5 of the staff doesn't know the correct place to transfer my call or they just didn't feel it necessary that I get assistance? Highly disappointed , really gives you something to think about 🤔
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
25 Oct 2022, 11:30Good day Nomboni
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Oct 2022, 11:30
Official
Good day Nomboni
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Oct 2022, 15:42Good day Nomboni
We have emailed the statements as requested.
Please review and advise if they have been received.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have emailed the statements as requested.
Please review and advise if they have been received.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Oct 2022, 15:42
Official
Good day Nomboni
We have emailed the statements as requested.
Please review and advise if they have been received.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
We have emailed the statements as requested.
Please review and advise if they have been received.
Have a great day further.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
NM
Nomboni M's updateReviewer Update
25 Oct 2022, 15:54Thank you for your prompt response. Statements received, thanking you for your assistance.
NM
Nomboni M's update25 Oct 2022, 15:54
Reviewer Update
Thank you for your prompt response. Statements received, thanking you for your assistance.
Standard Bank's replyOfficial
25 Oct 2022, 16:04Dear Nomboni
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Oct 2022, 16:04
Official
Dear Nomboni
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***