NO ASSISTANCE OR SERVICE FROM STANDARD BANK!!

I would like to make a formal complain towards the service I received from Standard bank in recent times. <br> <br> Firstly, when I app**** for vehicle finance, the consultant entered my details incorrectly resulting in my score at Standard Bank to drop. Standard Bank also failed after that to give me a competitive interest rate ( I bank with Standard Bank since I was around 15 years old), which resulted in me getting financing from a different bank.<br> <br> Then on 30 July 2015 I app**** for a credit card (phone call application) and was approved and all my details were captured. I was told that my card would be delivered within 5-10 working days. Well as you can see it now 44 DAYS! I have since sent numerous emails but I do not receive any assistance, sometimes just a email stating that my information has been sent to the sales department. <br> <br> I am really disappointed and I feel that is unacceptable from Standard Bank. I always enjoyed the service I received from Standard Bank, but I am really considering a move to a different bank.<br>